What to expect from Castle Homecare

Castle Homecare is a small, locally run private homecare service based in South County Dublin. We provide highly personable, locally based homecare services. We are flexible in our approach and dedicated to our clients’ needs, first and foremost. We have a very strong reputation and fantastic references to testify to our well-served clients.

The following are some key aspects of our organisation that we believe really set us apart:

1. Exclusive, personable, locally run company

As a company we are dedicated to giving our clients a fully personalised service. We understand what a huge amount of trust you are placing in Castle Homecare when you choose us to care for you or your elder loved one at home. It is this trust that inspires our deep commitment to providing exceptional, compassionate care and the most satisfying experience possible.

2. Carers – Understanding and meeting your needs

We believe homecare should be provided as a personable local service, and when we start work with a new client, we will get to know you and your family members personally. Your carefully selected carer and the team will also meet you over a chat and a cup of tea so that everyone can get to know each other and establish a good understanding of how you like things to be done. You can show your carer the house and get them familiar with where everything is, and talk through any medications required all before we start working with you.

3. Communicating with relatives

We always keep in contact with a client’s Next-of-Kin (NOK), and we will always provide updates in a very timely manner to flag any concerns that may have arisen that we feel the NOK should be made aware of.

4. 24/7 – 365 days a year phone support

Last and most importantly, phone support and a point of contact is available to all clients, carers and family members 24/7 – 365.