Based in South County Dublin, Castle Homecare is a small privately-owned and locally-run business. From the very first day to right now, our mission has been to offer a flexible service meeting the needs of all clients. Over time, we have built a strong reputation and have been lucky enough to serve many locals.
This being said, we recognise how daunting it can be looking for homecare which is why we have laid out what you can expect below;
Understanding Service – As a home help solution, we understand the ever-changing needs of our clients. Before getting started, we like to get to know you and your family members to create an open and honest line of communication. From here, you can show your carer around your home and have them familiarise themselves with medication, physical issues, your needs, and your home.
Personable and Local – When choosing a personal homecare service, we appreciate the trust you have to in us and we like to support this with a personalised service. With all clients, we are committed and determined to provide the best level of care one can find. We work continuously to improve our services.
Communication – As your needs change, we like to keep communicating with you and your family members. With the contact numbers we provide, they are available all through the year and we’re always happy to listen to any concerns or questions you may have. Even if it is a small suggestion to make our service even better, we are happy to hear your valued opinions.
High Quality – Finally, we take our role very serious and with a full time Quality Assurance Manager on out team. As well as having a carer, our QAM will visit you and talk to your family members regularly to ensure everything is going smoothly. As long as you’re all satisfied with our performance, we know we’re providing the best service possible!